System, agents and victims

I recall a simple story from Deming. Thomas Nolan teaches his son, Patrick Nolan, to create a control chart. The child plots …

In too deep ….

“Now I know the mermaid kin I find them bound by natural laws: They have neither tail nor fin, But …

What is Theory of Constraints (TOC)?

Eli Goldratt produced a prodigious output of new ideas. Starting with The Goal, Drum-Buffer-Rope, Critical Chain, Replenishment and Buffer Management …